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Cancellations by us
If any sessions are cancelled by us we will offer you a full refund for that session. Alternatively the fee for the cancelled session can be taken off next terms fees.
Cancellations by you
We understand signing up for a full term can be a big commitment, therefore if you decide after two sessions the class is not for you/your child we will over you a 80% refund of the remaining term. If you change your mind after the two sessions no refund will be given. If for any reasons due to personal circumstances you/your child do not attend any/some of the sessions we cannot offer you a refund.
We require all class fees to be payable upfront before the date specified.
If our services have been booked in advance/confirmed by the school and the booking is cancelled within 7 days before the start date no fee will apply. If the booking is cancelled less than 7 days before the start date or if any sessions are cancelled by the school during the term, a cancellation fee of 50% of the total booking will be required.
We offer a 10% sibling discount.
If you have any complaints or questions relating to any of our policies please contact email@example.com or call 0896036308
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